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They have the technology to measure wait times. MB, Disney phone apps and facial recognition can easily measure when someone enters the ride gate and loads onto the ride. In fact since they can in theory read very person entering the ride the numbers would be more accurate than the old manual method. The question is are they using any of these methods? Assuming they are using one of these methods and the wait times are truly way off I'd say this is just another IT screw-up in Disney's long history of IT screw-ups.