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EpyonX

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Posts posted by EpyonX

  1. 15 hours ago, geoffdaddy said:

    <sigh> Sunpass...

     

    So, since we make enough trips down to justify this thing now, I sprung for it on the trip before last. We bought it about an hour before we hit the first toll plaza on Florida's Turnpike. According to all their documentation online, the transponder is active almost instantaneously after you set up an account. Well, first toll plaza we go through "TOLL NOT PAID." Great. so much for saving time I'm thinking. We looked through the website again and fixed what we thought was wrong, including the website putting our street address to a street in MADISON, FL, instead of... well, MADISON, AL like we put in. got off on 429 and went through the E-PASS which of course has no feedback at all.

    Looking at the Sunpass account website, there's no indication that E-PASS worked either. I ended up calling up Sunpass and they did something to fix it and they told me to just pay the unpaid toll notice when I got it in the mail. Still haven't seen that and it's been well more than 60 days.

    I'm hoping I don't get a nasty surprise one day...

    Yeah I was wondering how fast that card would activate. That's a good point on double checking the site once the pass is setup. Also once they have your tag in the system can they not match the plate to the pass? 

  2. 3 hours ago, Grumpy and Grandma said:

    Once you get it besure to add the truck and trailer license plates to your account. If it does fail to read your transponder they match your plate number if a pic is taken. The fee is then deducted from your account.  That is why the complaints about getting tickets is more non-sense.  If your account is up to date it works very smooth. 

     

    Nice and thanks I will make sure they are in the system.

  3. 59 minutes ago, Travisma said:

    I have one of the credit card types and it's been working fine.  I was even able to peel it off the windshield of 1 truck and put it on another one.  They claimed it would be ruined if you removed it.  You can set up reminders to email you when the funds drop below a set amount.

    After looking at the two they have and for the needs right now I think I will get the mini for the truck. That's cool about the reminders because they say you get a discount but on the way down I will get my wife to write down the cost of all the booths going to the Fort. This way we can see what the savings are and how much to put back on the pass for next time. 

    4 minutes ago, mouseketab.....Carol said:

    You can also set it to automatically fund a certain amount when it drops below a certain amount. For example, when my balance drops below $10, I have it charge another $25.

    I like that as well, just in case I forget to add some for the next trip.

  4. 5 hours ago, Grumpy and Grandma said:

    Like what? In 6 years we only had one wrong charge 5 axles vs 4 and they credited it back no argument.

    I just did a search for sunpass reviews. Some said they were charged twice, some said that they still got a ticket even when they had the pass, some said that they kept pulling money from their CC etc. That's good to know that if they do make a mistake they will correct it. I think all of the reviews were from people that live in FL. I have always used cash, but pulling a TT I did not want to stay in line if  I did not have too.

     

    3 hours ago, mouseketab.....Carol said:

    I read some of those same reviews when I was searching for something on SunPass, and I bet 99% of them were not SunPass fault. Probably, default on their funds, or having the wrong tag on their account, or dead batteries on their transceiver. There are a lot of people in this world that it is always "somebody else's fault".

    That's what I was wondering, but never having / needing a pass before I was just not sure. 

     

    1 hour ago, Cortezcapt (Derek) said:

    I don't know about the welcome center but I would think so they are usually in a vending machine.

    You can also order them online and have them shipped to you ahead of time as well. That way you can set up the account and have it all ready to go and aren't spending time at a rest area trying to set it all up and hoping it worked.

    Sent from my SM-G900V using Tapatalk

    I wanted to order online, but I've run out of time... We will be on the road Friday. I was looking at their site today and I was thinking that they would have some app for the phone to make the process easier, but no dice. I will either use the phone or use a hot spot to connect the tablet to set it all up.

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