mouseketab.....Carol 1,261 Posted October 13, 2012 Report Share Posted October 13, 2012 I'm with ya Judy, I wouldn't have wanted compensation either, just better training for CMs and enforcement of that training!! Tired of lots of things that are even the least bit out of the ordinary being a major PITA!!!! Quote Link to post Share on other sites
CCIntrigue...aka Gwen 547 Posted October 13, 2012 Report Share Posted October 13, 2012 I got the full refund on the MNSSHP tickets, which was pretty significant.Sorry. Somehow I missed that. Quote Link to post Share on other sites
CeciliaKy 1 Posted October 13, 2012 Author Report Share Posted October 13, 2012 Sorry. Somehow I missed that.I may not have mentioned it -- my complaint was about the treatment I received when I went to process a refund that was offered to me at the MK the night before. Resort guests were told to go back to their resorts, and guest services would have the information to take care of it there. What took my friend 5 minutes at Pop Century took me an hour at the Fort, but I was finally refunded the amount of our MNSSHP tickets. In my email, I specifically mentioned that we had planned to enjoy our last morning at the resort and instead, I spent it at the guest services desk instead of with my family. In that context, I think fastpasses for our family are appropriate. :) I can't think of anything Fort-related I would've rather had. Quote Link to post Share on other sites
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