FunFinder265....Cody 36 Posted September 17, 2014 Report Share Posted September 17, 2014 Got this email today about my Disney Store experience. And I'm getting constant reminders to fill out my resort survey for my most recent trip to The Fort. Seems to be a little much doesn't it? Cody Quote Link to post Share on other sites
Tri-Circle-D 2,059 Posted September 17, 2014 Report Share Posted September 17, 2014 I agree. Almost every trip now, I get stopped at least once by a CM asking me to take a survey. I try to be polite about it, but they ask really dumb questions. The last time we visited AK, which was in the past few weeks, we were stopped entering the park, and spent about 5 minutes with a CM who asked us about 20 questions. Then, on the way out, we were asked by two different CM's to stop and give a survey. This time, I said no. I think they're pestering guests too much with these things. I have places to go and things to do. The least they could do is give me a bonus FP or something. Then, maybe I'd stop. TCD Quote Link to post Share on other sites
GaDawgFan.....Kelly 799 Posted September 17, 2014 Report Share Posted September 17, 2014 I don't mind doing them via email, but I'm not spending my park time. Quote Link to post Share on other sites
FunFinder265....Cody 36 Posted September 17, 2014 Author Report Share Posted September 17, 2014 I think they're pestering guests too much with these things. I'm not spending my park time. This is my main complaint, I'm spending valuable time with them, and it seems as though the questions are built to only receive positive or neutral answers. Not even constructive criticism. When I get home, I think I get annoyed with the email surveys because I have a somewhat sour taste in my mouth about the park surveys. Like you said TCD, if there was some sort of incentive to do the surveys, I would be more prone to do them. Cody Quote Link to post Share on other sites
GaDawgFan.....Kelly 799 Posted September 18, 2014 Report Share Posted September 18, 2014 My Frozen Premium survey specifically asked about the crowd in the reserved area for the processional. It was too crowded and really my only complaint about the package. I was happy to tell them it was TOO CROWDED. Quote Link to post Share on other sites
lightbikes 73 Posted September 19, 2014 Report Share Posted September 19, 2014 I very much like TCD's idea of a fast pass for doing a survey. Last time we were down we probably did a dozen of the things. Especially at Epcot and DHS. Only did 1 at AK and none at MK. Quote Link to post Share on other sites
Memphis 105 Posted September 19, 2014 Report Share Posted September 19, 2014 It kills me. They take a hundred bucks a head and then want you to stand around and answer a survey. Come stand in line with me in the FP+ line for the Country Bears Jamboree and I'll answer a question. You call them long distance on your own dime and they force you to do a survey before they will talk to you and then when you finally get to a real person they make you answer the same dang question AGAIN. Does this bother you? Dang now they got me doing it too. Quote Link to post Share on other sites
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