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More Dining Locations to Require Credit Card Guarantee!


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This has not been confirmed by Disney yet, but seems to be true...

Effective October 26, 2011, additional Walt Disney World restaurants will be requiring a credit card to hold reservations. The reservations will need to be cancelled no later than 24 hours prior or a charge of $10 per person will be applied to the credit card on hold. This change is being implemented to cut down on the number of reservation no-shows that occur at the most popular Disney dining locations.

This will reduce the cancellation penalty window to 24 hours instead of the 48 hours for some locations, but again, this has not been confirmed by Disney yet. Here is the list of dining locations anticipated to have this new requirement:

  • 1900 Park Fare
  • Akershus
  • Artist Point
  • California Grill
  • Cape May Cafe
  • Chef Mickey's
  • Citricos
  • Crystal Palace
  • Flying Fish
  • Garden Grill
  • Hollywood & Vine
  • Hollywood Brown Derby
  • Jiko
  • Le Cellier
  • Narcoossee's
  • 'Ohana
  • Tusker House
  • Victoria & Albert ($25 per person cancellation penalty)
  • Yachtman Steakhouse

A special cancellation line will be set up to call your cancellations in if necessary. That number is 407-WDW-CNCL.

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rats, that's just about everywhere we normally eat too. Darn these people double & triple booking dining. We all knew it was coming one day but I can't help but hope it's still a while off yet... :argh:

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This is what I have seen and it makes sense. All they are asking is you cancel 1 day before the reservation.

"To provide consistent Guest service, adjustments will be made to the Walt Disney World Resort cancellation policy beginning October 26, 2011. At that time, additional table-service locations will begin using the cancellation policy already in place at select restaurants on property. When booking a reservation at these restaurants, Guests will be required to provide a credit card to hold a reservation and will be charged $10 per person if the cancellation isn’t made at least one day in advance.

Pre-paid locations will continue to retain the full, pre-paid amount if Guests are unable to honor the reservation and are unable to cancel the reservation one day in advance. Special dining events and packages such as Fantasmic! packages, New Year’s Eve dinners, Victoria & Albert’s reservations may have different cancellation requirements.

Dining locations participating in the credit card guarantee policy will be as follows:

Pre-Paid Locations

• Cinderella’s Royal Table

• Disney’s Spirit of Aloha Dinner Show

• Hoop-Dee-Doo Musical Revue

• Mickey’s Backyard BBQ

Credit Card Guarantee Locations

• 1900 Park Fare

• Akershus Royal Banquet Hall

• Artist Point

• California Grill

• Cape May Café

• Chef Mickey’s

• Cítricos

• The Crystal Palace

• Flying Fish Café

• The Garden Grill

• Hollywood & Vine

• Jiko – The Cooking Place

• Le Cellier Steakhouse

• Narcoossee’s

• ‘Ohana

• Tusker House Restaurant

• The Hollywood Brown Derby

• Victoria & Albert’s (cancellation policy is $25/per person)

• Yachtsman Steakhouse

A special phone line that only handles dining cancellations is available for Guest convenience: 407-WDW-CNCL. Dining reservations may be booked or canceled by visiting any table-service restaurant podium, Walt Disney World Resort Hotel front desk, concierge or Guest Relations, or by calling 407-WDW-DINE. Guests may also make and cancel reservations by visiting www.DisneyWorld.com/Dining.

Guests with questions about a cancellation policy for a dining reservation are encouraged to visit any table-service restaurant podium, Walt Disney World Resort Hotel front desk, Concierge or Guest Relations, or by call 407-WDW-DINE."

Note that it is all "signature" restaurants and all with Character Dining. With the exception of Akershus (with Characters) and Le Cellier it does not include any Epcot restaurants.

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I think it makes good business sense to implement this.

I find it offensive that people make numerous reservations and then don't show up. This makes it hard or impossible for someone else to make one.

Maybe now the ones that do this will think twice about it.

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Maybe now the ones that do this will think twice about it.

I doubt it b/c they're not being charged the $10 guarantee when they book, only afterwards if they don't cancel. IMO this doesn't really address the problem of people holding multiple dining options for the same time frame b/c they don't have to cancel until 24 hrs prior. It should free up more same-day reservations but those aren't always a problem anyway.

Then again, I'm probably just venting b/c we try our best to travel w/o pulling out the credit/debit cards and that's added temptation to justify using them - like that old commercial for potato chips, it can be hard to use just once...

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