RoguePony 13 Posted May 31, 2013 Report Share Posted May 31, 2013 AND we got the site we requested! 548: right across from the dog park entrance but still privacy with trees around us. Thank you to the Fort Fiends app developers: that led me to picking this great site! BradyBzLyn...Mo 1 Quote Link to post Share on other sites
Tri-Circle-D 2,059 Posted May 31, 2013 Report Share Posted May 31, 2013 Glad to hear you love your site! Have a great time! TCD Quote Link to post Share on other sites
CoachClough 12 Posted May 31, 2013 Report Share Posted May 31, 2013 Have a blast!!! Quote Link to post Share on other sites
caveat lector 181 Posted May 31, 2013 Report Share Posted May 31, 2013 Cool idea being right across from dog park. That would make it easy Quote Link to post Share on other sites
ajcjmom 8 Posted May 31, 2013 Report Share Posted May 31, 2013 Have fun! Quote Link to post Share on other sites
RoguePony 13 Posted May 31, 2013 Author Report Share Posted May 31, 2013 Quick note: we are so disappointed in Kenny of the golf cart rentals. We have been trying to reach him for days and he refuses to return our calls. When we asked if he'd rather not rent to us, we're told definitely not, he wants to rent us the cart. We also checked to make sure he's okay and that this isn't an emergency where he's unavailable. But here we are, after multiple phone calls, no cart and no idea what's going on. He's never been like this before and it's a shame. Quote Link to post Share on other sites
alexwyattmommy 181 Posted May 31, 2013 Report Share Posted May 31, 2013 So sorry to hear that. Our first time renting was last year and he called us multiple times while we were traveling and after we arrived to get us set up for our cart. Hoping everything works out for the best. Quote Link to post Share on other sites
RoguePony 13 Posted June 1, 2013 Author Report Share Posted June 1, 2013 Cool idea being right across from dog park. That would make it easy It does! We walk out the back of the site, cross the street, and there's the gate! Absolutely perfect site! Quote Link to post Share on other sites
BouncingTiggers 98 Posted June 1, 2013 Report Share Posted June 1, 2013 Have a great trip!! Sorry to hear about your rental troubles. Hopefully it's cleared up quickly. Quote Link to post Share on other sites
Total Joker ... TJ 203 Posted June 1, 2013 Report Share Posted June 1, 2013 If all else fails you can try the sponser here on Fort Fiends. :) Quote Link to post Share on other sites
RoguePony 13 Posted June 1, 2013 Author Report Share Posted June 1, 2013 I will definitely check out the sponsor. Quote Link to post Share on other sites
DaveInTN 3,247 Posted June 1, 2013 Report Share Posted June 1, 2013 Have a great trip! Hope you get your cart. Quote Link to post Share on other sites
Millermouseketeers MaryAnn 150 Posted June 1, 2013 Report Share Posted June 1, 2013 Have fun & hope the cart works out! Quote Link to post Share on other sites
Robert6401 7 Posted June 3, 2013 Report Share Posted June 3, 2013 Have had nothing but exceptional customer service from Kenny over the years. Hope this has been worked out. Quote Link to post Share on other sites
Tri-Circle-D 2,059 Posted June 3, 2013 Report Share Posted June 3, 2013 Quick note: we are so disappointed in Kenny of the golf cart rentals. We have been trying to reach him for days and he refuses to return our calls. When we asked if he'd rather not rent to us, we're told definitely not, he wants to rent us the cart. We also checked to make sure he's okay and that this isn't an emergency where he's unavailable. But here we are, after multiple phone calls, no cart and no idea what's going on. He's never been like this before and it's a shame. How about an update on this? I heard through the grapevine that Kenny was overbooked for Memorial Day weekend. Sometimes his carts need some kind of maintenance, and he ends up having to juggle. I'm sure it's not something he wants to happen. TCD Quote Link to post Share on other sites
RoguePony 13 Posted June 3, 2013 Author Report Share Posted June 3, 2013 It worked out after awhile . An associate of his stepped in and got us a very nice cart . They brought it on Saturday evening. We totally understand that things get busy, but he never returned our phone calls in over a week. And we made the reservation months ahead. Not calling back isn't like him and that lack of service is what bothered us the most . Quote Link to post Share on other sites
caveat lector 181 Posted June 3, 2013 Report Share Posted June 3, 2013 It worked out after awhile . An associate of his stepped in and got us a very nice cart . They brought it on Saturday evening. We totally understand that things get busy, but he never returned our phone calls in over a week. And we made the reservation months ahead. Not calling back isn't like him and that lack of service is what bothered us the most .That had to be pretty stressful, but sounds like it ended well. Great to hear Quote Link to post Share on other sites
Robert6401 7 Posted June 4, 2013 Report Share Posted June 4, 2013 It worked out after awhile . An associate of his stepped in and got us a very nice cart . They brought it on Saturday evening.We totally understand that things get busy, but he never returned our phone calls in over a week. And we made the reservation months ahead. Not calling back isn't like him and that lack of service is what bothered us the most . FWIW, I have had a reservation with Kenny for a couple months for our trip next week. Now I have rented from Kenny more times than I can count, he has called me numerous times, he knows exactly who I am when I call, etc. Last week his office finally called my wife because they said the number they had for me was incorrect. I don't know why the change, but maybe they're going through a transition period or something that is causing a bit of confusion. I can say that my small company had similar issues when we transitioned to a new CRM software (Customer Relationship Management). Point being, this sounds like a temporary issue as the vast majority are highly impressed with Kenny's customer service, myself included. Quote Link to post Share on other sites
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