swimmarz 72 Posted June 30, 2015 Report Share Posted June 30, 2015 So I purchased a camper on June 13th,They were detailing the unit, installing the AC and fixing a few of the PDI issues i came across. but due to some of the PDI issues, they were concerned on parts availabilityIts a pop up camper, and there was a small cut in the tent material below the bed frame, 1 bed frame was damaged (possibly from the same incident) the area of damage is less than the width of my hand and could have been fixed with a hammer( aluminum bed frame was pulled down and away from wood), and because its a sectionalized tent, they could have unzipped the damaged one and put a new one on. Fast forward to today, its June 30th, and I still don't have the Popup in my possession, now I was told when i was leaving that it could be a few weeks, so I am not concerned, however today I wrote a "check up/ checking in email" and the response i got was "Scott, our towable manager, ordered you a new one. I'll check the ETA & let you know. " So what i thought was a minor repair has become something much larger apparently.while I am satisfied that I am getting a new one, should I ask/ demand a price reduction/ accessories of the sort? I make the first payment on the unit on 7/13 and don't know if ill have it by then.They did say they would deliver the unit when ready to my home, and that's 2 hours away from the dealer. My wife thinks they should do something, I on the other hand appreciate the honesty and them making it right by ordering a new one, but she feels they could do better and should another question i have as i just found out they are getting a new unit, is what about the loan/ platethe vin number will be different so how does that get corrected Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted June 30, 2015 Report Share Posted June 30, 2015 I would wait until they tell you when they'll have the new unit; if you get it in the next 7 to 10 days....then I think they've held up their end of the bargain. Do you have a camping trip planned? Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted June 30, 2015 Report Share Posted June 30, 2015 On the loan and license. ..that's a pretty east fix for the dealership. Quote Link to post Share on other sites
swimmarz 72 Posted June 30, 2015 Author Report Share Posted June 30, 2015 I would wait until they tell you when they'll have the new unit; if you get it in the next 7 to 10 days....then I think they've held up their end of the bargain. Do you have a camping trip planned?that's my thought, and the only trip I have planned is December 11-14 at the Fort I would use it earlier if i had it Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted June 30, 2015 Report Share Posted June 30, 2015 Oh gosh. ... that's a way out You definitely need to do a local trip before that!ETA: if anything, a local trip will show you of the unit has any mechanical issues as well as what additional (if any) supplies you want to pick up. Quote Link to post Share on other sites
swimmarz 72 Posted June 30, 2015 Author Report Share Posted June 30, 2015 need a shake down trip, never owned/ used a popI did join "good sam" as the member discounts on my last shopping trip paid for it... the rug/ ground cover discount was $20 and the yearly membership was $25 Quote Link to post Share on other sites
keith_h 420 Posted July 1, 2015 Report Share Posted July 1, 2015 You'll also get camping discounts at Good Sam affiliated campgrounds. Depending upon how often you use it the card will pay for itself pretty quickly. We also carry a KOA membership and with the points we used on our last long trip and 10% discount it had paid for itself about halfway through our stay. Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted July 1, 2015 Report Share Posted July 1, 2015 We have Passport America and have used it a couple of times; it's paid for itself. If we lived in FL, we would definitely get PA as there are a TON of CGs down there! Not to promote myself... but if you decided to sign up, please use my info (I can PM you) as I get a referral bonus of a few bucks. Membership was not expensive; we paid $44 for the year and it gets you 1/2 off a lot of CG (some not great, but some pretty darn decent!!). Quote Link to post Share on other sites
swimmarz 72 Posted July 1, 2015 Author Report Share Posted July 1, 2015 When I purchased the Pop up, they gave me 1 year KOA membership, and 6 months to 1,000 trails/ encore to stay 14 nights, must be used in 6 months...I then was at CW and joined their savings program.Already have a SAM's Club ( wallmart) membership and the parentals have Bj'S Quote Link to post Share on other sites
h2odivers...Ray 952 Posted July 1, 2015 Report Share Posted July 1, 2015 I disagree. They end of the bargain was to sell you a quality built unit. That unit never should have left the factory. Or the dealership should have inspected it when they received it. The day you signed the loan papers you started paying interest on that loan. I personally would at a minimum would cancel that transaction immediately and tell them I'll sign a new loan contract when you receive the new unit and it's free of defects. And they should compensate you got your troubles. What if you did have plans to use it? That's just my humble opinion. Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted July 1, 2015 Report Share Posted July 1, 2015 When I purchased the Pop up, they gave me 1 year KOA membership, and 6 months to 1,000 trails/ encore to stay 14 nights, must be used in 6 months...I then was at CW and joined their savings program.Already have a SAM's Club ( wallmart) membership and the parentals have Bj'SAre those free nights?? If so... definitely use those! :) Quote Link to post Share on other sites
swimmarz 72 Posted July 1, 2015 Author Report Share Posted July 1, 2015 Are those free nights?? If so... definitely use those! :)yes, 14 free nights, just have 6 months to use it.... well actually 3.... you have 3 months to register the card, and once you do that you have 3 months to use the 14 nightsI dont know if ill be able to use them all, but i intend on using at least 3-6 Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted July 1, 2015 Report Share Posted July 1, 2015 yes, 14 free nights, just have 6 months to use it.... well actually 3.... you have 3 months to register the card, and once you do that you have 3 months to use the 14 nightsI dont know if ill be able to use them all, but i intend on using at least 3-6 Oh gosh yes... use them! If there is something close to you, weekend trips at least :) Free is awesome! Quote Link to post Share on other sites
swimmarz 72 Posted July 3, 2015 Author Report Share Posted July 3, 2015 Just an update, my new camper was delivered to the dealer 2 days ago, going in 6 days to pick it up and camp for the night at the dealer owned resort Quote Link to post Share on other sites
Travisma 1,317 Posted July 3, 2015 Report Share Posted July 3, 2015 Just an update, my new camper was delivered to the dealer 2 days ago, going in 6 days to pick it up and camp for the night at the dealer owned resortWhere is their resort? Quote Link to post Share on other sites
swimmarz 72 Posted July 4, 2015 Author Report Share Posted July 4, 2015 About 1000 yards behind the dealership Quote Link to post Share on other sites
Travisma 1,317 Posted July 4, 2015 Report Share Posted July 4, 2015 About 1000 yards behind the dealershipI knew Lazy Days had a campground, didn't realize CW did. Quote Link to post Share on other sites
swimmarz 72 Posted July 4, 2015 Author Report Share Posted July 4, 2015 It's lazydays Quote Link to post Share on other sites
BouncingTiggers 98 Posted July 4, 2015 Report Share Posted July 4, 2015 Glad to see everything seems to be working out now. Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted July 4, 2015 Report Share Posted July 4, 2015 Just an update, my new camper was delivered to the dealer 2 days ago, going in 6 days to pick it up and camp for the night at the dealer owned resort Yay!! Glad it's all working out :) Enjoy that first night and... use those other free nights!!! Have fun and post pics :) Quote Link to post Share on other sites
Travisma 1,317 Posted July 4, 2015 Report Share Posted July 4, 2015 Just an update, my new camper was delivered to the dealer 2 days ago, going in 6 days to pick it up and camp for the night at the dealer owned resortIs the free night a breakin run? Do they help you set it up and go thru all of the accessories? Quote Link to post Share on other sites
swimmarz 72 Posted July 13, 2015 Author Report Share Posted July 13, 2015 just an update, we picked up the PUP, they had it set up on the delivery lot and said we could spend the night.no major issues with the unit, it was missing 1 fan/light and the other fan/light looked like it was dropped, working, but visible damage. The dealer is sending 2 new units to the home as they didn't have any in stock. We got there at 10:45, and after redoing all the paperwork, we were doing are PDI/ walkthrough at 11:45. Left the unit and went to dinosaur world, that was 10 min up the road, its actually not bad for $16 the heat index was 105 and we saw some storms starting to roll in So we got to experience our first "sever weather" in the unit, as my phone had alerts going off to seek shelter, back to the pup we go! no Leaks, no issues, it was quite windy, with frequent lighting and some heavy rain for about an hour. We got her closed up sunday morning and the guy in the site next to us told me to get new tires as the ones on the trailer were junk, however he did like the unit and was helpful with lining up the TV with the trailer. I am going to post a question here and on another forum about pop up tires and sizes...they are 185/80 R13 load range D tires (1710lbs) , westlake super ST's and I am thinking of going up to a 14 inch rim/ tire if it fits with a higher load and speed rating just to be safe As for the tow, it was nice and easy, we kept the Xterra at 60-63 depending on traffic and had no sway even when semi's were going by at 10mph faster than me. BradyBzLyn...Mo 1 Quote Link to post Share on other sites
Tri-Circle-D 2,059 Posted July 13, 2015 Report Share Posted July 13, 2015 Congratulations on the new trailer. I love the Dinosaur World photos. I figure that place may be getting more business this summer because of Jurassic World. That is one butt ugly t shirt you're wearing, though. You need to lose that thing. TCD Quote Link to post Share on other sites
swimmarz 72 Posted July 13, 2015 Author Report Share Posted July 13, 2015 Congratulations on the new trailer. I love the Dinosaur World photos. I figure that place may be getting more business this summer because of Jurassic World. That is one butt ugly t shirt you're wearing, though. You need to lose that thing. TCDyou are the 4th person to comment on that shirt....I guess Ill go back to my original team, since I am no longer living near Boston... GO Cubbies! Quote Link to post Share on other sites
twiceblessed....nacole 433 Posted July 14, 2015 Report Share Posted July 14, 2015 Glad to hear that the first trip went well...yay!! Now, use those free nights that you've got! :) On the tires sorry, I cannot help there; but hopefully another Fiend will be along soon to provide some insight there. Cute family and Dino World looks like fun :) Quote Link to post Share on other sites
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