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Grumpy and Grandma

OUTPOST no longer assigning sites

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8 hours ago, twiceblessed....nacole said:

Yep.  Disney needs to make FF an offer for their information ;)  It really is a no-brainer... but then again, we are talking about the Fort, the black sheep of Disney.

Again, I'll say I wish the Fort would just go site specific.  They could utilize the FF site, which would allow folks to see and have specific information on the site before they book it.  I don't know.  I guess if they at least as the FF site, then they could help folks find a better spot at check in.  Oh well, at least we have it (which works great if the sites we offer up are open) ^_^

Except all the info, less the pictures, came from the "GOLDEN BOOK" in the OUTPOST.

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7 hours ago, ImDownWithDisney said:

Agree. At some campgrounds I like site specific reservations so you can pick a really good site over a bad one or small site. But at the Fort a majority of the sites are pretty equal. I think overall it would be detrimental if they switched.

I agree completely 

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We went in end of October (10/26) to be exact , faxed our letter 10 days before and got our site we requested . We go again in January and hope they still have a way to request. Concerned with our trailer being 38 feet , two awnings , 3 slides plus 22 foot long bed truck being in the right site .. especially with not knowing the ins and outs of of premium meadow loops 

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We checked in today at 10:45 am without sending a request. What I see different from September to now is the CM comes to your window with an iPad to do check in. There's a list of available sites on the iPad that they can refresh by the minute. I scrolled through the list while looking through the book. I was allowed to pick 1010. I thought the 1000 loop was premium meadow, but either way I only had reserved premium.  The fort was packed coming in today. We parked in the field by the hitching post for along with a bunch of others while waiting for our site. 

The CM said the iPad thing was being developed for the Riviera.  Apparently there will not be a front desk area....only wandering CM's with iPads 

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5 hours ago, ImDownWithDisney said:

We checked in today at 10:45 am without sending a request. What I see different from September to now is the CM comes to your window with an iPad to do check in. There's a list of available sites on the iPad that they can refresh by the minute. I scrolled through the list while looking through the book. I was allowed to pick 1010. I thought the 1000 loop was premium meadow, but either way I only had reserved premium.  The fort was packed coming in today. We parked in the field by the hitching post for along with a bunch of others while waiting for our site. 

The CM said the iPad thing was being developed for the Riviera.  Apparently there will not be a front desk area....only wandering CM's with iPads 

There were a ton of check ins today.  A friend of mine said about 450.  He said it was a zoo while he was working.  Glad you got a good site.

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On 11/19/2019 at 8:54 AM, tim5055 said:

My gut feeling is that this change will make the Fort the same as any hotel.  The front desk staff will always be able to see what is occupied, vacant and pending arrival.  They can sell a vacant site for one night without a problem.

 

Where I see the possible issues arising are special requests.  A system that has apparently worked well for many years (faxing requests) could be in peril.  I'm being told by another travel agent who works the Fort a lot (sorry Jason) that the faxes are being forwarded to the new assignment group.  How long will this last?? 

 

To be honest, I have never faxed a request.  I have noted on my reservation some things at times, like "back side of 1900 loop, outside" but even that was rare.  I like the surprise of seeing where they put us this time and we have never been disappointed.  On one occasion we didn't fit on a site but other than that time have always been happy.

 

I'm hoping that this is an issue just because it's change.  Nobody like change.

I did notice you can no longer request a loop. But they may have made that decision a few years ago as well. We love the 1600 loop. I have a few questions, if someone doesn't mind answering them.

1) Should we still fax?

2) My in-laws are coming this time, so I had plan to fax for their rig as well...with a simple "please put us near our kids" type request. Does that work? Or is there another way to request to be near someone?

3) What number is everyone calling? The main line?

TIA!!

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1 hour ago, Tall Lady said:

I did notice you can no longer request a loop. But they may have made that decision a few years ago as well. We love the 1600 loop. I have a few questions, if someone doesn't mind answering them.

1) Should we still fax?

2) My in-laws are coming this time, so I had plan to fax for their rig as well...with a simple "please put us near our kids" type request. Does that work? Or is there another way to request to be near someone?

3) What number is everyone calling? The main line?

TIA!!

If you have two reservations you request them be linked with a Travel With number by Calling in to Disney Reservations. You can fax that request in as well. This lets them know though you are traveling together and would like to be near each other. This is how I set it up for clients. 

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I gotta say, the way sites are assigned has never made much sense to me. You would think given that they don't advertise the ability to reserve specific sites that sites would be handed out mostly on a first come, first served basis. On our last trip down we tent camped and got the 2000 loop. We arrived on a Tuesday staying through Saturday. We were assigned a site that was extremely rocky (like river rock rocky). Jennifer called the front desk and they told her, "well, they are all like that." Yuh huh. The loop was almost completely empty when we arrived and she said we need another site and gave a few options. "Nope, that's not available," On several of them and was assigned another site. All of those sites she requested sat vacant until late Friday.

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1 hour ago, geoffdaddy said:

I gotta say, the way sites are assigned has never made much sense to me. You would think given that they don't advertise the ability to reserve specific sites that sites would be handed out mostly on a first come, first served basis. On our last trip down we tent camped and got the 2000 loop. We arrived on a Tuesday staying through Saturday. We were assigned a site that was extremely rocky (like river rock rocky). Jennifer called the front desk and they told her, "well, they are all like that." Yuh huh. The loop was almost completely empty when we arrived and she said we need another site and gave a few options. "Nope, that's not available," On several of them and was assigned another site. All of those sites she requested sat vacant until late Friday.

Having spent numerous long term winters at the FORT I know that many of the "In resident TA's"  had the ability to request sites for their long term clients well in advance and that would have created the scenario you encountered. That would have been specially  true since many locals and groups arrive on Friday and if you were staying the weekend that would have messed up the site requests that had been granted. It is my understanding that the TA's can no longer request sites either and one of the reasons it may have changed is because of what you ran into. 

Time will tell, we just need FIENDS to keep the group updated as they arrive.

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