My guys had a bad experience with the boat to the Magic Kingdom also. When they tried to catch it, there was one boat running, about 20 families on the dock, and they took 4 of them. They did not even put a family in the front of the boat - it was empty. Some of the folks left behind had been waiting over 45 minutes. The boat attendant told them it might be faster to take the bus. So, off folks go to the other end of the campground to catch a bus. No bus there, it runs from the bus stop at the Settlement. If the number of guests that can ride the boat is so limited, there should be a sign at the dock saying that a bus is available at the Settlement bus stop. How hard would it be? Fortunately, my guys were not in a hurry and have a sense of humor.